Good to Know
Questions,Answered
The short version of what travellers ask before their first journey with us.
Frequently asked questions
- How far ahead should we start planning?
- For July–August, six months gives you first pick of villas and boats. Shoulder season can come together in a few weeks.
- Do you charge a planning fee?
- Multi-day itineraries carry a design fee, credited against the journey when you confirm. Single services (a transfer, a day tour) are priced flat.
- Can you work alongside our travel advisor?
- Yes — a large share of our journeys are built with and for advisors abroad. See For Our Partners.
- What happens if weather moves a boat day?
- Your designer re-sequences the itinerary in real time — the day moves, the trip doesn't suffer.